Web Exchange

The Dos and Don’ts of Claim File Documentation

In a video interview with Claims Journal during the Combined Claims Conference, Ken Oswald, a California-based insurance consultant and expert witness, explains why claim file documentation is vital to the completion of a reasonable investigation. He describes the key points an investigation should cover and common mistakes he encounters in bad faith cases.

Three Tips on Improving Bodily Injury Evaluations

In a video interview with Claims Journal at the Combined Claims Conference, Chris Tidball, a casualty claims consultant with Mitchell International, explains why bodily injury severities are trending upward and how adjusters can improve bodily injury claims settlements.

How to Investigate Bicycle Crashes

In an interview with Claims Journal, Garrick Mitchell, Western Region forensic division manager for Rimkus Consulting Group, explains the steps to investigating bicycle accidents. He describes common accident scenarios, when and what type of experts could be needed, and how to discern whether a mechanical failure occurred before or because of an accident.

Personal Trainer Sues New York City Due to Rock-Climbing Injury

A New York City park should have signs warning to keep off rocks, according to a 32-year-old personal trainer who was injured while climbing a boulder.

Jonathan Stock is suing the city and park managers for an injury sustained in Manhattan’s Hudson River Park last June when he tried to climb a steep, 8-to-10-foot-tall stone, which is part of a sculptural stone arrangement.

He reportedly tried to stand after jumping on the stone when he fell and ruptured his Achilles tendon.

Stock’s attorney said that by not installing a no-climbing sign, the city and the Hudson River Park Trust were negligent. Lawyers for the city and trust declined to comment.

The suit, filed earlier this month, seeks unspecified damages.

The story generated some interesting comments from readers. Read one of those comments below:

Ellie says:

Take responsibility for yourself. He was stupid enough to climb on a sculpture and got injured. Too bad. You do not deserve to be compensated because there was not a sign telling you not to climb on the sculpture. I hope he loses this ridiculous suit.