People
Mack, who is based in Munich, Germany, and is AGCS’s global head of claims, will be responsible for all aspects of AGCS’s claims services worldwide across all its product lines.
Mack joined Gerling Insurance Co. in 1987 and later joined AGCS in 2007 as global head of long-tail claims and was promoted to global head of claims in 2013.
G.S. Jones is a family owned business providing specialized disaster recovery services for commercial, institutional and residential properties that have sustained fire, water, storm, explosion and other disasters.
In his new capacity, Long will be responsible for building alliances between G.S. Jones and building owners – along with facility and property managers – throughout Western Pennsylvania. He will report to Scott Jones, president and co-founder of G.S. Jones.
Before joining the company, Long served for 21 years as director of facilities management for Highmark Inc., retiring from the company in 2012. During his career, he also has held a range of facilities management positions with Mellon Bank NA.
Reporting to Arbella COO Janet Corcoran, Salerno will lead the entire claims organization and will be responsible for all functional areas of the department. His responsibilities will include providing claim services for personal and commercial lines of business in Massachusetts, Rhode Island, Connecticut and New Hampshire.
Salerno, a seasoned executive with more than 25 years of claim leadership and technical experience, worked most recently with Travelers Insurance, Zurich and Great American.
Lisa Roller returned to Tenn.-based Brentwood Services Administrators as a claim representative in the general liability claim department.
Roller began her career in claims while working for the Kentucky School Board Insurance Trust in 1997. She worked with BSA from January 2006 to December 2009 as a liability claim specialist, specializing in litigation and large losses. Most recently, she was office manager for Northfield Oil in Cynthiana, Ky.
In a separate announcement, the company hired Adriene McPhatter as a senior claims representative.
Prior to joining BSA, McPhatter held claims adjusting positions with Companion Property and Casualty in Columbia, S.C., and INSERVE Corp., in Charlotte, N.C. She is a licensed adjuster in Georgia and Florida.
McPhatter started her claims career in 2000 and has experience handling claims in North Carolina, Florida and Georgia.
General Reinsurance Corp., a Berkshire Hathaway Co., promoted Martin Hacala to global claims manager. In addition, Ron Lepinskas joined Gen Re Claims as global casualty lines manager, and Geoff Piggot assumed responsibility for Global Property Lines.
Hacala has been with the Gen Re Group since 1997, serving in a variety of senior claims and underwriting roles with subsidiaries General Star and Genesis, most recently as the claims department manager. Prior to joining the Gen Re Group, he was a partner with Ross, Dixon & Bell in Washington, D.C., and served as a trial attorney with the U.S. Department of Justice.
Lepinskas joined Gen Re earlier this year from DLA Piper where he was a partner.
Piggot joined Gen Re in 1998 and was most recently responsible for Global Property Facultative and Ocean Marine Claims.
GAB Robins UK appointed Andrew McDonald and Mike Hornby to senior adjusting and technical roles as part of the ongoing expansion of its Construction & Engineering (C&E) operation.
McDonald, who returns to GAB Robins after nine months at Crawford & Co. in an operational management role, assumes a C&E senior adjuster position with responsibilities including business development and supporting the development and auditing of the expanding team. McDonald has more than 30 years’ experience in C&E adjusting and is a chartered loss adjuster.
Hornby has been appointed as C&E senior adjuster. A chartered surveyor and chartered loss adjuster, he has more than 20 years’ adjusting experience.