People

September 29, 2014

USAA’s Chief Operating Officer Stuart Parker has been named to succeed current CEO Joe Robles when he retires at the end of February 2015.

USAA Capital Corp. President Carl Liebert will succeed Parker in the role of chief operating officer, effective immediately.

As chief financial officer from 2012 to 2014, Parker led an enterprise team focused on building the financial strength of the enterprise to $26 billion in net worth and achieving product revenue growth of 8 percent year over year. He was named chief operating officer in May.

In accordance with American International Group’s succession plan previously disclosed on June 10, 2014, Peter D. Hancock has assumed the role of president and CEO of AIG, and has joined AIG’s board of directors.

Hancock succeeds Robert H. Benmosche, who retired and serves as an advisor to AIG.

Hancock joined AIG in 2010 and was named CEO of AIG Property Casualty in March 2011, when the division was reorganized into two major global groups: Commercial and Consumer. He had previously served as AIG’s executive vice president of finance, risk and investments.

Capital Insurance Group (CIG), a regional property/casualty insurer serving the western United States, named L. Arnold Chatterton president and CEO. Chatterton succeeds Peter Cazzolla, who retired after a 21-year tenure with the company and has an advisory role with the company.

During Chatterton’s 30 years in the property/casualty insurance industry, he has progressed from frontline agency and underwriting positions to management and senior officer assignments with a leading western regional and international insurance company.

Fireman’s Fund Insurance Co. appointed Tiffany Alvey to vice president of field claims and risk services.

She brings more than 20 years of experience to her role and has held leadership positions in claims and risk services since she joined Fireman’s Fund in 1996.

Parallel to this appointment, Frank Sapio has expanded his responsibilities to include risk services and will continue in his role as commercial vice president, field claims and risk services. Sapio has 25 years of insurance industry experience in claims and underwriting, and has been with Fireman’s Fund since 2003.

Swiss Re Corporate Solutions has named Robley Moor head of casualty North America. With this appointment, Moor becomes managing director. He succeeds Daniel Vetter, who has been promoted to global head of casualty, in the Products & Global Markets unit of Corporate Solutions. Moor and Vetter will be based in New York City.

Moor will lead the Casualty North America underwriting team, responsible for operations in the United States and Canada. He will report to Robert Petrilli, head of North America.

Moor joined Swiss Re in New York in 2001. In 2007, he was promoted to senior vice president and has led the Central U.S. regional Casualty team in Chicago since that time.

Vetter, as global head of Casualty, will report to Nikolaj Beck, head of Property & Casualty and Special Lines. He will have global responsibility for Corporate Solutions’ Casualty portfolio. This includes managing large transactions, developing new products, steering the portfolio from a strategic perspective, and overseeing the company’s Casualty underwriting and growth strategy.

He joined Swiss Re in 2000 and served as head of Casualty North America from 2007 to 2014.

The Allstate Corp. has named Pam Dufour president of Allstate Roadside Services. She will lead all business operations of Allstate Roadside Services, including developing strategies for operational performance, managing call center operations and leveraging state-of-the-art technology.

She will report to Kathy Mabe, president, Business to Business of The Allstate Corp.

Dufour has served in a number of leadership roles in roadside and rescue services, customer service, claims management, marketing and sales. Before joining Allstate, she served as senior vice president and chief operations officer for Allianz Global Assistance USA and the Americas Region.

Brentwood Services Administrators Inc. (BSA), headquartered in Brentwood, Tenn., has appointed Sandra Gordon to its Occupational Accident Department team as senior claim representative. She will review, process and handle occupational accident claims, as well as determine claims coverage and extent of liability.