N.Y. Makes Move on Reported Deceptive Long Island Furniture Retailer

New York State Attorney General Eliot Spitzer announced that his office has filed a motion for contempt against a Woodbury furniture retailer which seeks to help protect consumers and end the company’s reported fraudulent, illegal and deceptive business practices.

The motion for contempt alleges non-compliance with an order the Attorney General’s Office obtained in 1998 which permanently enjoined Jennifer Convertibles from engaging in deceptive business practices. The company also agreed to implement sales policies to be followed in the sale of all merchandise.

The order was obtained after hundreds of consumers filed complaints with the Attorney General’s office. The complaints alleged that Jennifer Convertibles failed to provide refunds for damaged or defective furniture, failed to repair or replace defective merchandise and did not honor guarantees and warranties. Since January 2000, Spitzer’s office has received more than 150 new complaints from consumers alleging that Jennifer Convertibles is engaging in the very same deceptive practices prohibited under the 1998 order.

“My office will continue to monitor those companies who violate the law while continuing to engage in deceptive practices,” Spitzer said. “Hundreds of consumers have had problems with this company and we will seek restitution on their behalf.”

In the motion Spitzer is seeking a court order holding Jennifer Convertibles in civil and criminal contempt for violations of the 1998 order, requiring Jennifer Convertibles to provide restitution to consumers, and pay civil and criminal fines and penalties.

Consumers with complaints against Jennifer Convertibles are encouraged to contact the Attorney General’s consumer help line at (800) 771-7755.