Plymouth Rock Adds Tow Service for Mass. Auto Insureds

Boston-based auto insurer Plymouth Rock has introuduced a new service for customers whose vehicles are unable to be driven after an accident. Known as “Tow And Go”, the service provides accident-related towing assistance — at no additional charge — to Massachusetts Plymouth Rock customers who have selected full collision coverage.

“Tow And Go actively builds on our True Service message by delivering access to easy-to-use collision towing, along with our innovative Crashbusters and Door to Door Valet Claim service, with just one phone call,” said Frank Arment, vice president of claims. “We’re proud of our history of innovation in providing fast, easy claim settlement tools. By simply dialing our toll-free claim number, customers with full collision coverage can now have a covered damaged vehicle towed, arrange for delivery of a rental car and speak to a claims representative, all at one time.”

The Tow and Go program will be introduced and tested first in Massachusetts. In the coming months the company plans to make it available in New Hampshire, Connecticut, and New Jersey.

Source: Plymouth Rock