WorkCover Queensland Chooses Oracle9i Application Server for Building New Policy, Claims System

Oracle Corporation Australia Pty Limited (“Oracle Australia”), a subsidiary of Oracle Corporation, announced that WorkCover Queensland has gone live with a new policy and claims system built using Oracle9i Application Server. This system is designed to allow WorkCover Queensland to deliver more customer-focused services.

WorkCover Queensland is a statutory authority acting as a not-for profit insurer that provides workers’ compensation insurance for Queensland employers and employees. It also administers the Workers Compensation Act throughout the state through its Q-COMP division. From 2000-2001, WorkCover Queensland had over 135,000 policy holders and compensated 73,090 injured workers.

Oracle9i Application Server is an integral part of the transformation process of the organization, providing WorkCover a technical foundation for delivering better, more customer focused services to its stakeholders. WorkCover chose the Oracle® solution because it reportedly provided the most comprehensive database and toolset on the market.

WorkCover Queensland has migrated its entire claims and policy data from a Fujitsu VME Green Screen mainframe system to an Oracle Database running on HP Unix. Components of the Oracle9i Developer Suite were used to develop the reporting systems to provide up to 700 people with access to up to date reporting information for day-to-day operational reports.

In order to provide management and operational reports internally, WorkCover has implemented Oracle9i Application Server Portal to provide access to various reports via the web.