Xchanging Launches New TPA, Xcelsia Claims

Xchanging plc, a business technology and services provider, is delighted to announce the London market launch of a new global TPA adjusting service – Xcelsia Claims.

Offering global coverage, Xcelsia Claims partners with established TPAs in local territories to combine regional expertise with London market claims handling experience. The service will partner with further established TPAs in new territories over the coming months, combining on the ground expertise with Xchanging’s London market experience and suite of claims management products. The first of these partnerships is with ProFormance Group Insurance Solutions, a local market leading TPA with an in-depth knowledge of the Canadian Insurance Market.

Founded in 2008, ProFormance has 100 years combined experience and in-depth knowledge of the Canadian Market. The company provides TPA services and technical “how to handle” claims training and auditing nationally. ProFormance utilises a network of adjusting firms across Canada and the U.S. enabling them to offer national coverage. This model ensures the best adjuster is appointed to service a client’s needs, regardless of corporate affiliation.

In addition to claims handling services, Xcelsia Claims includes lineage reconciliation for the Canadian market and utilises Verometrix, Xchanging’s third party spend solution. As well as providing a London liaison to ensure right first time borderaux submissions, the service reduces cycle times and provides faster settlement.

Source: Xchanging