Lloyd’s Market Association Launches Claims Development Training Tool

The Lloyd’s Market Association (LMA) has launched the Claims Development Pathway, an interactive training and development tool that will provide support to claims professionals in the Lloyd’s market, at every stage of their careers.

Modernizing claims handling at Lloyd’s is a high priority for the LMA in 2018 and the continuing development of talent and expertise within the claims community, at all levels, is vital to that, said the LMA in a statement.

The Claims Development Pathway provides a central resource that offers technical, operational, commercial, behavioral and strategic training for all LMA members. The tool further provides access to LMA claims programs, industry learning and development programs and professional qualifications.

The delivery of the pathway meets key LMA objectives, which include promoting claims as a profession, supporting claims leaders of tomorrow by creating a pathway for claims leadership and providing oversight of current training and educational programs, the LMA said.

“The vital role of Lloyd’s claims professionals was clearly demonstrated by their outstanding response to the string of catastrophes that struck in 2017,” said Lee Elliston, claims director at the LMA. “Maintaining that track record depends on the claims community continuing to attract talent and expertise. The Claims Development Pathway is designed to make available marketwide expert resources that will complement existing individual managing agency development frameworks.”

Charlotte Myers, LMA Academy & Market Talent Development director, added: “Structured learning is a primary driver in building the competencies for a successful career in claims management. The claims development pathway is tailored to suit professionals at all stages of their careers and provides a wealth of information on technical and soft skills training, practical experience and self-development.”

The Claims Development Pathway can be accessed via the LMA website.

About the LMA
Formed in 2001 and located in the Lloyd’s building in the City of London, the LMA represents the interests of the Lloyd’s underwriting community. All underwriting businesses at Lloyd’s are members, together managing gross premium income of around £30 billion ($42.3 billion) per annum.