ADESA Chooses Identitech’s FYI Business Process Mgt. Framework for Integrated Document, Workflow and Forms Application
Identitech, a provider of integrated Business Process Management software, announced that ADESA Corp., an ALLETE company, will implement FYI software to assist with the daily processing of vehicle remarketing activities. The initial implementation of FYI will work with PAR North America remarketing services, a wholly-owned subsidiary of ADESA Corp.
“We selected the Identitech FYI product because it is the most cost effective and complete software capable of meeting ADESA’s extensive list of requirements for a fully integrated forms, workflow and document management solution,” said Jim Stewart, project lead for ADESA Corp. “Identitech’s demonstrated understanding of our business, superior features and tremendous technical depth all contributed to our final decision to adopt the FYI technology.”
Using automated workflow technology to ensure consistent customer service levels and electronic document management to streamline a paperwork intensive environment, PAR North America expects to reduce operating costs and improve revenues significantly in 2004 when it is deployed.
“ADESA is a leader in the vehicle remarketing industry and is always looking for ways to improve technology and reduce expenses,” said Charlie Warner, vice president of sales for Identitech. “Having the ability to quickly adjust to customer demands through customizable workflow will enhance ADESA’s customer relationships and we look forward to working with them to meet their business goals.”
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