People News: BSA, Willis Re, Norman-Spencer Agency

Brentwood Services Administrators Inc. recently hired Stephanie Greene as a senior claim representative in the DeKalb County office in Stone Mountain, Ga., according to Jeff Pettus, president and chief executive officer of BSA.

As senior claim representative, Greene is responsible for reviewing, processing and handling medical workers’ compensation claims as assigned by Lizzie Simmons, claims supervisor. Greene determines the compensability of the claim and extent of liability, as well as communicates directly with clients, employers, injured workers, physicians and attorneys, and manages claims in a timely and economic manner.

Previously, Greene was a senior claim examiner with Broadspire, in Atlanta, Ga. She holds adjusters licensing in several states.

Willis Re, the reinsurance business of leading global advisory, broking and solutions company Willis Towers Watson, announced the promotion of James Kent – co-president of Willis Re and president of Willis Re North America – to the position of global deputy CEO, Willis Re, with immediate effect.

A long-standing member of Willis Re’s global leadership team, Kent will retain his role as president of Willis Re North America and continue to work in New York alongside Willis Re North America CEO, Jim Bradshaw, to drive sales and growth efforts, produce business and maintain market and client relationships in the region, which has seen 50 percent market share growth over the past five years and now represents Willis Re’s largest business segment.

Kent joined Willis Re in 2004 as executive vice president, Willis Re Bermuda, bringing more than 15 years’ experience producing and placing property/casualty treaty business across both London and Bermuda.

Following a successful tenure leading Willis Re’s Bermuda office, in 2010, Kent was appointed president of Willis Re North America, moving to New York to work alongside Willis Re North America CEO, Jim Bradshaw, and Willis Re North America chairman, Paddy Jago.

He was appointed to the additional role of co-president, Willis Re, in August 2015.

In his additional capacity as global deputy CEO, Kent will work closely with global CEO, John Cavanagh, and global chairman, Paddy Jago, to lead global business production, client and market relationship management and to drive the business’s operations worldwide.

The Norman-Spencer Agency, Inc., a national property and casualty insurance provider, named Mark Aussicker chief claims officer and director of Watercraft Operations & Distribution.

As chief claims officer, Aussicker’s focus will be to challenge status quo thinking, strengthen carrier partnerships and improve profitability, quality and best practices throughout the organization.

His focus with the Watercraft Program will be to improve service and retention within the existing client base and to develop new distribution channels to successfully increase market share.