Claims People: CNC, Crawford & Co., Alacrity Solutions

Catastrophe & National Claims, an insurance adjusting firm based in Mobile, Ala., has appointed Tom Noonan as senior vice president of strategy and innovation.

Noonan has more than 36 years of experience in operations and business development within the claims industry, CNC said in a press release. He began his career with Hartford Insurance in 1985 and launched his own insurance adjusting/private investigation firm in 1993. In 1997, he sold his interest in the firm and joined Cunningham Lindsey as an assistant vice president overseeing operations in the West.

Wanting to spend less time traveling, he left and opened his own general construction/insurance restoration firm in 2003. Selling his interest in the company in 2008, he was hired as Haag Engineering’s vice president of sales and marketing. Noonan was appointed regional manager for American Technologies in 2012, overseeing both operations and sales. In 2015, he became director of business development for Rimkus Consulting. In August 2017, he joined Leading Edge Claims Service, where he most recently served as vice president of strategy and development.

Noonan was voted onto Haag’s Board of Directors in 2011 and has also been a speaker at several conferences. He holds a bachelor’s of science degree in management from Bowling Green State University.

Crawford & Co. has appointed Larry Milburn as chief operating officer of U.S. loss adjusting.

Milburn will share leadership of Crawford’s U.S. loss adjusting business with Paul Kottler, president of global technical services.

Milburn started his career with Crawford directly after college in the company’s Philadelphia office. He was promoted to his first management role in 1994.

Most recently, Milburn was vice president and managing director of the mid-Atlantic region, which encompasses Pennsylvania, New Jersey, Delaware, Maryland, Washington D.C., and northern Virginia. He also oversaw Crawford’s U.S. London hub.

In his prior role, Larry was responsible for the development and implementation of the sales, account management and operational strategies for the region.

Kottler is now responsible for leading all U.S. loss adjusting services, including the management of national managing directors, sales executives and dedicated account managers. He shares that responsibility with Kottler.

Alacrity Solutions Group, an insurance services firm based in Fishers, Indiana, has appointed Randy Thornton as chief client officer.

Thornton has held leadership positions at Sedgwick, York Risk, and ICAT Managers during his 20-year insurance industry, Alacrity said in a press release. He has consistently worked to help clients solve their most critical problems and achieve their desired results. Most recently, he was a managing director for Sedgwick in Clearwater, Fla. Thornton has a bachelor’s of science in finance from the University of South Florida.

At Alacrity, Thornton is responsible for leading management and growth of current and new clients and achieving the company’s growth goals.

Alacrity is an independent provider of insurance claims management services in North America. The company also provides staffing services and operates a nationwide managed repair network to national and regional insurance companies, managing general agents, third-party administrators and self-insured businesses and state and federal agencies.

Kohlberg & Company, a New York-based private equity firm, acquired a majority stake in Alacrity in 2019.