Kentucky Farm Bureau Deploys Guidewire ClaimCenter
Louisville, Ky.-based Kentucky Farm Bureau Mutual Insurance Co. deployed Guidewire ClaimCenter as its next generation claims management system. ClaimCenter replaces KFB’s legacy claims system.
KFB said it deployed ClaimCenter to improve its levels of customer service to insureds, claimants and agents and to automate its claims processes while reducing cycle time for claims processing. Approximately 1,000 users (300 of which are claim personnel) are now in production with ClaimCenter, serving the needs of KFB’s over 470,000 member families.
ClaimCenter’s technology allows KFB to have real-time views into its claims handling processes and adjuster workloads and has improved communication between its Claims and Underwriting teams.
Guidewire ClaimCenter is an end-to-end claims system for property/casualty insurance.
Source: Kentucky Farm Bureau Mutual Insurance Co.
www.kyfbins.com.
- Apollo Accused in Lawsuit of Illegal Human Life Wagering Scheme
- Warren Buffett’s PacifiCorp Now Faces $30 Billion Fire Claim Demand
- Florida’s Home Insurance Industry May Be Worse Than Anyone Realizes
- Jury Awards $80M to 3 Former Zurich NA Employees for Wrongful Termination
- EVs Head for Junkyard as Mechanic Shortage Inflates Repair Costs
- Poll: Consumers OK with AI in P/C Insurance, but Not So Much for Claims and Underwriting
- Report: Vehicle Complexity, Labor ‘Reshaping’ Auto Insurance and Collision Repair
- CoreLogic Report Probes Evolving Severe Convective Storm Risk Landscape