Doan and Co. to Pilot EMSReview

Doan and Company Auto Appraising is beginning the pilot program of EMSReview to help their staff stay in compliance with their insurance clients’ estimating rules.

EMSReview audits collision estimates for compliance with insurance rules on the appraiser’s laptop, so the appraiser can check their work before it’s uploaded to the insurance company. The audit checks the estimate for compliance with rates, required admin data and line items, aftermarket parts usage, pricing violations and other insurer business rules.

“We are very excited to begin a pilot with Doan,” said DSS Inc. CEO Steve Siessman. “We look forward to helping them enhance their productivity and quality. Independent appraisers and shops have many of the same challenges – whether it’s remembering to charge betterment or following the pricing guidelines for flex additive and other materials charges.”

San Diego-based Decision Support Services, Inc. is a provider in offering estimating, audit and analysis solutions for the collision repair industry. DSS was founded in 2001 to help improve the estimating and adjusting process by enabling shops and insurers to write complete and compliant estimates.

Doan & Co. provides services to more than 400 clients including insurance companies, TPAs, MGAs, leasing and rental agencies, mechanical warranty companies, claims and adjusting companies, and self-insured entities. Doan provides damage appraisals on automobiles, light trucks, property, over-the-road trucks, all forms of heavy equipment, recreational vehicles, and marine.