California Workers’ Comp Division Evaluates Case Management System

California’s Division of Workers’ Compensation (DWC) recently hosted a public meeting at its Oakland headquarters to discuss how implementation of the division’s new case management program will affect workers’ compensation system users. The DWC is evaluating the compatibility of the electronic adjudication management system (EAMS) with other software programs. More than 70 people attended this session.

“We are partnering with the public in a series of continuing discussions to make EAMS even better,” said DWC Court Administrator Keven Star. “We recognize system users bring a lot to the table and want to be sure they are part of the process.”

The meeting focused on two topics: submitting forms in the EAMS environment and the effect of EAMS on the electronic data exchange system (EDEX). This is important to software vendors as well as system users who have developed technology over the years to improve the way they interact with the system, DWC indicated.

“The DWC indicated its willingness to work together to come up with a joint platform that will take the place of EDEX,” said California Applicants Attorney’s Association President Sue Borg.

Several options for an EDEX-like replacement were discussed and an advisory group is being formed on the topic.

At the meeting, the division also detailed how new forms will be implemented that allows scanners to read information from the forms and use it to populate EAMS case files.

For more information, visit www.dwc.ca.gov/eams.

SourceL DWC