Claims People: PLRB, CNC and MEMIC

Thomas W. Mallin, president and chief executive officer of the Property & Liability Resource Bureau, will retire at the end of this year.

PLRB said Mallin celebrated 44 years with the organization on Aug. 7. Attendees at the PLRB’s 2022 Claims Conference in San Antonio this April wore “Thanks Tom” pins to commemorate his service to the insurance industry, the nonprofit organization said in a press release.

Richard Long, a PLRB board member and chief executive officer of Western National Insurance, said Mallin was able to lead the organization through unprecedented forced cancellations of in-person conferences in the past two years. He and his team shifted to virtual conferences and significantly increased the number of webinars that allow members to obtain training online, Long said.

Mallin joined the PLRB as its research counsel and later was appointed general counsel. He became president and chief operating officer in 2000. He became CEO when the PLRB was spun off as a separate association after the National Association of Independent Insurers merged with the Alliance of American Insurers to form the Property Casualty Insurers Association of America. PLRB had been affiliated with the Alliance.

PLRB General Counsel and Vice President Len Murphy said as a researcher, Mallin made the organization the “go-to resource” in the United States for coverage opinions and case law updates. As president, he expanded PLRB’s services with a bigger national education conference, three new adjuster regional conferences and a large loss conference.

PLRB said it has contracted with the executive search firm of Heidrick & Struggles has been retained to help the Board determine the best candidate to take over as PLRB President & CEO from among both internal and external candidates.

Catastrophe & National Claims has appointed Yong Gilroy as chief operating officer.

Gilroy will take primary responsibility for “acceleration of operational performance and corporate growth strategy,” the Mobile, Alabama-based independent adjusting firm said in a press release.

Gilroy previously was COO of Lighthouse Property Insurance Co. in Orlando, Florida, CNC said. He was president of Gilroy Consulting in Jacksonville, Florida from 2015 to 2021 and executive vice president of Claim Consultant Group in the Austin, Texas area from 2018 to 2019, according to his LinkedIn page.

Gilroy has a bachelor’s of science in business administration from Troy University in Alabama, according to LinkedIn.

MEMIC Group appointed Maryann Hoff as vice president of loss control and safety.

Hoff previously was managing director of client engagement and senior risk control manager for Safety National Casualty Corp. the Portland, Maine-based carrier said in a press release. She has a total of 17 years experience in the insurance industry, including stints with major national carriers and workers’ compensation speciality insurers, MEMIC said.

Hoff has a bachelor of science in chemical engineering and a master of environmental health and safety from the University of Minnesota at Duluth. She holds the Certified Safety Professional and Associate in Risk Management certifications.

Hoff also serves on the board of directors of the Insurance Society of Philadelphia and is actively involved with the American Society of Safety Professionals and Women in Safety Excellence, MEMIC said.